TERMS & POLICIES

Exchange can be done within 15 working days from date of purchase
Customers may get a refund within 4 working days of purchase provided the product is in original packing and all tags attached.
No exchange/ refund possible without sale invoice.
Used products are not refundable/exchangeable/claimable.
1 month free service warranty for footwear only, after that repairing will be charged.
No service warranty for sales/promotional items.
No exchange/no claim/no refund on sales/promotional items.
Accessories are neither exchangeable nor refundable.
Claim / repairing processing time is 15 working days only.
Our refund policy procedure typically requires 5 to 10 working days for processing.
In the event that a customer cancels an order without providing a valid reason after completing an online payment, a cancellation fee of 10% of the total order value will be applied.
LOGO has the authority to cancel orders for any reason, such as out of stock, pricing errors, or credit card payment declined. Once the order has been shipped, a shipping confirmation will be sent with tracking information.

For queries, complaints and suggestions.

UAN: (042) 3259 6666

DELIVERY TIME

In case of sale, natural disasters, strikes, extended public holidays, etc. deliveries might be delayed.

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